1. Open the Cluby app or go to cluby.com
You can use either the mobile app or a web browser on your computer: https://cluby.com/discovery/finland/helsinki.
Ensure you have a working internet connection.
2. Enter your email address
Use the email address you registered with Cluby. Double-check that you’ve typed it correctly.
3. Select "Forgot password?"
Click on "Forgot password," re-enter your email address, and request a reset link.
Make sure you use the same email address as in the previous step.
4. Follow the instructions sent to your email to reset your password
Check your spam folder if the email isn’t visible in your inbox.
Choose a new, secure password.
5. Log in with your new password
Use your email address and the new password you just set.
If you cannot log in:
Try logging in via both the app and a web browser.
Clear your browser’s or app’s cache.
Restart your device.
Try a different browser or device.