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How to create a new venue in Cluby Partner Hub?

Follow these steps to add a new venue to Cluby Partner Hub and ensure all necessary details are correctly filled in.

Updated over 2 weeks ago

1. Log in to Partner Hub

2. Navigate to your profile section

  • From the main menu, select your name.

3. Add a new venue

  • Select the "Manage venues" button.

  • Click the "Add new Venue" button.

4. Fill in the basic information

  • Name: Enter the official name of the venue.

  • Cluby.com handle: Choose a unique URL for your venue's page (e.g., cluby.com/your-venue-name).

  • Description: Write a short and informative description of the venue.

  • Categories: Select 1–5 categories that best describe your venue.

5. Location details

Enter the name or street address of your venue. The system will automatically search for the location and detect the precise coordinates based on the address. If needed, you can manually edit the location.

6. Enter media info

  • Logo: Upload the venue's logo.

  • Cover image: Upload the cover image (recommended size: 1500 x 900 pixels) to make your venue stand out in the app.

7. Business information

  • Business ID: Enter your company's official business identification number.

  • Bank account (IBAN): Provide your IBAN for payments.

8. Additional information

  • Website: Enter the URL of the venue’s website.

  • Email: Provide the contact email for the venue.

  • Phone number: Add the venue’s contact phone number.

  • WhatsApp number: Provide a WhatsApp contact number if applicable.

  • Facebook page: Add the URL to the venue’s Facebook page.

  • Messenger: Enter the Messenger link if available.

  • Instagram: Provide the Instagram username or page URL.

  • TikTok: Enter the URL to the venue's TikTok page if available.

  • Booking page: Enter the URL of the venue’s booking page, if available.

9. Set venue visibility

  • Hide venue from users:

    • If the toggle is green, the venue will be visible to all users in the Cluby app.

    • If you want to set up the venue in advance and publish it later, keep the toggle off until you’re ready to go live.

8. Save and publish

  • Once all details are filled in correctly, click "Save and Publish" to make the venue visible in the Cluby app.

By following these steps, you can successfully add a new venue to Cluby Partner Hub and ensure it is ready for members to view.

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