Getting started with Cluby partner hub
Use the guides to help you get started with the basics.
32 articles
Setting up the EmailOctopus integration in Cluby Partner HubConnect EmailOctopus to Cluby Partner Hub and send newsletters straight from your member register — no manual CSV export required.
Getting started with Partner HubUse this guide to get started easily and learn how to make the most of Cluby's key features.
How to add, modify and deactivate member benefitsHow to add, modify and deactivate benefits in Cluby Partner Hub, and how to choose the right way to create a benefit.
How to create and give cards to your membersA step-by-step guide on how to create, customize, and give a new member card
How to add a loyalty program to your websiteIntegrate your loyalty program directly into your website to enhance customer experience and loyalty.
Adding an NFC card to your Stamp Card — guide for restaurantsA restaurant's guide to activating an NFC card in Partner Hub, plus a ready-made guide you can share with your customers.
User management and permissions in Cluby Partner HubHow to invite users, manage organisation-wide and venue-specific permissions, and adjust user roles in Cluby Partner Hub.
Choose an image from the gallery in Partner HubQuickly find quality images for benefits, membership cards, birthday benefits and events using the Partner Hub image gallery.
How to create a free event in Cluby Partner HubA step-by-step guide for creating a free event in Cluby Partner Hub — from the basics to publishing.
How to create an event and sell tickets in Cluby Partner HubA step-by-step guide for creating an event and selling tickets in Cluby Partner Hub.
How to create subscription cards
The three member card types in Cluby and how to use themGiven, purchased and recurring subscription cards — choose the right card type for VIP cards, season passes and monthly subscriptions.
Ticket sales reports and payouts in ClubyHow to get your ticket sales reports by email and create a payout account in Cluby Partner Hub for payouts.
How to create and sell a digital membership cardA step-by-step guide to creating, editing, and sharing a sellable membership card in the Cluby Partner Hub.
How to send push messages from Cluby Partner HubInstructions for sending push notifications through the Partner Hub
Removing members' cards in Cluby Partner Hub
How to add a new venue to Cluby Partner Hub when you already have an accountFollow these steps to add a new venue to Cluby Partner Hub and ensure all necessary details are correctly filled in.
Assigning benefits to specific membership cards in ClubyLearn how to assign exclusive benefits to specific membership cards within the Cluby platform, ensuring targeted rewards for your members.
Cluby product featuresIntroduction to Cluby's product features and how they can benefit you.
How to export email addresses from Partner Hub to your email marketing toolThis guide shows you how to export email addresses from Partner Hub and import them into your chosen email marketing tool.
Creating a Stamp Pass in Cluby Partner HubA step-by-step guide for creating a Stamp Pass in Cluby Partner Hub — and how to choose the right stamping method for your venue.
How to create and send birthday rewards to loyal customers and manage them in Cluby Partner Hub?How to create, send, and manage birthday rewards for loyal customers in the Cluby Partner Hub.
Cluby guide for restaurant staffThis guide is intended for restaurant staff who use Cluby in their daily work.
Tips on how to utilise different kind of cardsDiscover how Cluby’s versatile card solutions empower you to enhance member experiences, boost employee satisfaction, and strengthen business partnerships.
Cluby pricing
Custom marketing materials for your restaurantHow to order marketing materials tailored to your restaurant’s brand
How to activate a digital stamp card with Restolution's POS system?
User permissions and roles in Cluby Partner Hub
Managing your profile and settings in Cluby Partner HubYou can easily manage your profile, change language settings, and modify your reporting preferences within the Partner Hub.
Cluby ticket sales management: instructions for cancelled and postponed eventsHow do I handle customer tickets when an event sold through the Cluby app is cancelled or postponed to a new date?
Downloading your restaurant's customer loyalty register (as a CSV file)
Adding a missing stamp manually in the Cluby Partner Hub