1: Navigate to the benefits tab
Log in to your Partner Hub account and head to the "Benefits" tab. This central hub allows you to oversee and adjust the benefits and advantages associated with your customer loyalty program.
2: Adding new benefits
Look for the "Add Benefit" button and then click on "Add New Benefit."
Provide a clear and concise name for the benefit. You might want to include specific terms, conditions, or eligibility criteria to ensure clarity.
Choose the benefit type carefully. We recommend offering daily, weekly, and monthly benefits to encourage customers to return regularly.
Adding an image is also recommended to enhance the benefit's appeal. The recommended image size is 1500 x 900 pixels.
3: Modifying existing benefits
In the same benefits tab, locate the "Modify Benefits" button and then click "Edit."
You can make adjustments to the benefit's name or any other relevant information. Ensure that the details accurately reflect the current terms and conditions associated with the benefit.
4: Deactivating active benefits
Click on the benefit you wish to deactivate.
Uncheck the "Active" box. The benefit will move from the "Active benefits" section to the "Inactive benefits" section.
Note: Benefits cannot be permanently deleted; they can only be deactivated to remove them from user view.
5: Save your changes
Whether you're adding a new benefit, modifying an existing one, or deactivating, always remember to save your changes.
When you're ready to push changes live, click "Save & Publish."
6: Communicate changes to your members
After adding or modifying benefits, it's important to communicate these updates to your members. Consider using communication channels within the Partner Hub, such as Push Notifications, or other channels like social media and newsletters. Clear communication ensures that all members are aware of the enhanced benefits available to them.