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Cluby product features

Introduction to Cluby's product features and how they can benefit you.

Updated over 2 months ago

Member registry

  • Features: Collect and manage your member registry effortlessly. Create comprehensive customer profiles and grant access to an unlimited number of users.

  • Benefits: The key benefit of a member registry is collecting and managing member data, enabling targeted marketing and personalised communication. The registry helps you understand your members better, allowing you to offer them tailored deals and services. This improves member loyalty, increases repeat purchases, and boosts long-term business revenue.

Benefits

  • Features: Offer exclusive benefits to members through a single, user-friendly app.

  • Benefits: Loyal customers visit more frequently, spend more, and are more likely to choose your restaurant over competitors without loyalty programs. Each member added and benefit redeemed increases your restaurant's chances of success.

In-restaurant marketing

  • Features: Ready-to-use marketing materials, such as table stands and digital assets, to promote campaigns and loyalty programs.

  • Benefits: Visible in-restaurant marketing reaches engaged members directly, encouraging them to join your loyalty program at the perfect moment—when they are ready to make purchasing decisions.

Push notifications

  • Features: Send personalised push notifications directly to your members via the app.

  • Benefits: Your members want to stay informed about what’s happening at your restaurant. Push notifications keep you top of mind, encourage repeat visits, and increase member engagement while showing you care about keeping them updated on offers and events.

Membership and VIP cards

  • Features: Create VIP and membership cards for your most important members and local businesses or communities.

  • Benefits: Membership cards turn your key customers and groups into regular, loyal patrons who return to your restaurant repeatedly.

Prepaid cards

  • Features: Enable a new recurring revenue stream by offering subscription-based services and benefits to your members.

  • Benefits: Prepaid cards help establish steady business and improve profit margins. Customers return regularly and spend more at your restaurant.

Email marketing

  • Features: Send email campaigns and newsletters to your members effortlessly with Cluby’s tools.

  • Benefits: Email marketing keeps members informed about new offers and events. It strengthens customer relationships and ensures consistent engagement with your restaurant.

Event marketing

  • Features: Make your restaurant's events visible to Cluby users and attract them to participate.

  • Benefits: With Cluby’s event communication tools, you can showcase your events to a broad audience, increasing attendee numbers and event visibility. Your event succeeds when enough members are aware of it.

Ticket sales

  • Features: Sell tickets to your events directly through Cluby, bypassing third-party ticket vendors.

  • Benefits: Ticket sales are one of the most effective ways to grow your members registry. Each ticket buyer is automatically added to your loyalty program, enhancing engagement.


Coming soon

Stamp cards

  • Features: Digital stamp cards to reward customers for repeat visits.

  • Benefits: Stamp cards enhance customer loyalty and encourage repeat visits. Customers feel they gain added value with every visit.

Campaigns

  • Features: Timed promotional offers that you can easily design and manage through Cluby.

  • Benefits: Limited-time campaigns with relevant offers boost customer activity and increase sales for specific product categories or periods.

Point system

  • Features: Members earn points for each purchase, which they can redeem for rewards.

  • Benefits: A point system motivates members to return and spend more at your restaurant. A rewards system makes their visits more appealing and fosters customer engagement.

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