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How to create a new venue in Cluby Partner Hub?
How to create a new venue in Cluby Partner Hub?
Updated over 3 weeks ago

Follow these steps to add a new venue to Cluby Partner Hub and ensure all necessary details are correctly filled in.

1. Log in to Partner Hub

2. Navigate to your profile section

  • From the main menu, select your name.

3. Add a new venue

  • Select the "Manage venues" button.

  • Click the "Add new Venue" button.

4. Fill in the basic details

  • Name: Enter the official name of the venue.

  • Cluby.com page identifier: Choose a unique URL for your venue's page (e.g., cluby.com/your-venue-name).

  • Description: Write a short and informative description of the venue.

  • Categories: Select 1–5 categories that best describe your venue.

  • Logo: Upload the venue's logo.

  • Cover image: We recommend using an image that is at least 1500 x 900 pixels.

  • Business ID: Enter your company's business identification number.

  • Company bank account (IBAN): Provide your IBAN for payments.

5. Enter address details

  • Street address: Enter the venue’s street address.

  • Postal code: Provide the correct postal code.

  • City: Enter the city name.

  • Latitude: Enter the latitude in the format 6X.XXXXX.

  • Longitude: Enter the longitude in the format 2X.XXXXX.

💡 How to easily find latitude and longitude?

  1. Open Google Maps:

  2. Search for the location:

    • Enter the address or place name in the search bar and press Enter.

  3. Select the exact location:

    • Right-click on the precise spot on the map where you want the coordinates.

  4. Retrieve the coordinates:

    • A context menu will appear; the latitude and longitude will be displayed at the top.

    • Click on the coordinates to copy them to your clipboard.

6. Additional information

  • Website: Enter the URL of the venue’s website.

  • Email: Provide the contact email for the venue.

  • Phone number: Add the venue’s contact phone number.

  • WhatsApp number: Provide a WhatsApp contact number if applicable.

  • Facebook page: Add the URL to the venue’s Facebook page.

  • Messenger: Enter the Messenger link if available.

  • Instagram: Provide the Instagram username or page URL.

  • Booking page: Enter the URL of the venue’s booking page, if available.

7. Set venue visibility

  • Hide venue from users:

    • If the toggle is green, the venue will be visible to all users in the Cluby app.

    • If you want to set up the venue in advance and publish it later, keep the toggle off until you’re ready to go live.

8. Save and publish

  • Once all details are filled in correctly, click "Save and Publish" to make the venue visible in the Cluby app.

By following these steps, you can successfully add a new venue to Cluby Partner Hub and ensure it is ready for members to view.

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