Skip to main content

Email summaries — weekly and monthly reports from Partner Hub

We automatically send you an email with your venue's key figures, benefits and events. Here's how to choose how often it arrives and in which language.

We automatically send you an email that sums up everything important that has happened at your venues. You'll see the figures straight from your inbox, so you don't have to log in to Partner Hub every week to check where things stand.

What's in the email

The email is split into two parts.

At the top: a summary of your whole organisation:

  • New members

  • Change in member count (how many joined, how many left)

  • Number of benefit activations

  • Stamps collected

  • Tickets sold

Below that: each venue's own figures separately:

  • The venue's own key figures in the same shape as above

  • The venue's most-used benefits

  • The venue's most popular events

At the bottom there's always a "One thing to try" — we give you one concrete tip on what to try next, based on your own data. If your organisation doesn't have a payment card saved with us, we'll remind you about that too.

How to choose how often the email arrives

  1. Sign in to <a href="https://partners.cluby.com">Cluby Partner Hub</a>

  2. Click your profile picture or name in the top right

  3. Look for the Summary emails setting

  4. Choose how often you'd like the email:

    • Every week — you'll get the email every Monday

    • Every other week

    • Once a month

    • I don't want to receive them — the emails will stop

  5. If you manage several organisations, also choose which organisations you'd like the report for

  6. Save

Which language the email comes in

The email arrives in the same language you've chosen in Partner Hub. If you switch the Partner Hub language from, say, English to Finnish, the summary email will switch to Finnish from the next send.

Do I get the email automatically?

If you've previously received the weekly Monday report, you'll keep getting it at the same time — you don't need to do anything. If you'd like to switch to, for example, once a month, follow the instructions above.

How to stop receiving the emails

  1. Go via your profile picture to the Summary emails setting

  2. Choose I don't want to receive them

  3. Save

You can bring the emails back at any time by choosing a new schedule.

See also

Did this answer your question?