How to create a free event in Cluby Partner Hub

Free events are an easy way to boost your visibility in the Cluby app and reach your members — without selling tickets. Here's how to create one in a few minutes.

Before you start

Have these ready:

A Cluby Partner Hub account with permission to manage the venue
An event cover image — you can either upload your own or pick one directly from the Partner Hub image gallery (16:9 ratio, recommended 1500×900 pixels, max 10 MB)
The event basics: title, description, start and end time

1. Open Events and tickets

From the left sidebar, go to Events and tickets. Click Create new event.

The event creation opens as a three-step wizard: 1. Basics → 2. Tickets → 3. Review.

Step 1: Basics

Fill in the basic details:

Event title — e.g. "Open doors evening"
Description — describe the event for attendees in an engaging way. This appears to customers in the Cluby app.
Start time and End time
Event image — 16:9, max 10 MB. You can either upload your own image from your computer or pick one directly from the Partner Hub image gallery (free Unsplash photos).
Event URL (optional) — a dedicated webpage for the event
Facebook event URL (optional)

💡 Tip: The image gallery is a quick way to find a great photo for a free event. The search field is filled automatically based on the title — you can refine it to find a better match. For more details: How to add an image from the Partner Hub image gallery

Click Next.

Step 2: Choose "Free event"

Under Event type, select Free event. Entry and cloakroom prices are not shown, since no tickets are sold for the event in Cluby.

💡 Tip: Even though the event is free, members will see it in the Cluby app and get a push notification about it if you've enabled that. Free events are an excellent way to grow attendance and engage your loyal customers.

Click Next.

Step 3: Review and publish

Take one more look at the event details. Click Publish — the event appears in the Cluby app immediately to all members.

Want to prepare the event and publish it later?

You can save the event hidden until you're ready. In the event's edit view, turn on the Hide event from users toggle. When you're ready to go live later, switch it off.